Service request, warranty administration and support services can be done only through the closed WEB-Support system. Further support services are available only for registered and entitled customers.
To have access to support services please log in to your account. If you already have access then please log in to your account.
If you don’t have a support account yet, please register one first on this page. Your registration will be revised by our team within 24 hours and our services will be available to you upon confirming your entitlement. You will get a notification message to your email address regarding the activation of your support account.
After announcing the error through the WEB Interface our client receives automatically a support ticket number on his/her given email address. Later on the client could refer to this ticket number. Our registered partners after log in to the Website are able to check the current state and any changes of the case.